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FAQ

  1. I did not receive an email to confirm my registration. What should I do?
  2. Forgot your password?
  3. How to set the FTP access?
  4. Why is my heading logo showing incorrectly?
  5. Can I lock my website or page with a password?
  6. Can I rearrange pages and sections?
  7. I have a business and I want to create a company website. What program is suitable for me?

I did not receive an email to confirm my registration. What should I do?

If it is not in the spam folder of your email account then you must request a new registration email.

Follow these steps:

  1. log in,
  2. the "Activate website" page will be displayed,
  3. click on help with activation,
  4. you will see an new activation page,
  5. fill in a valid email and send.

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Forgot your password?

Under the "Member log in" box located in the left menu of the homepage click on the "Forgot password?" link and follow directions.

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How to set the FTP access?

FTP access must be activated first. To do so in your admin panel and go to Settings - Extended - Ftp. Enter password and send.

You will then see further instructions for setting your FTP client.

You can use Total Commander by taking the following steps:

  1. open Total Commander
  2. click on link Network
  3. select FTP - Connect
  4. Click on New connection
  5. insert this content:
         relation: connection name (select any)
         host: FTP access displayed on page
         user name: is on the FTP access page
         password: displayed FTP access
  6. click on OK
  7. click on Connect

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Why is my heading logo showing incorrectly?

The logo will display incorrectly if it image size does not correspond to the templates logo size. You must re size the image first to the correct size. You can find the exact logo size for the template you have selected in Settings - Design - Heading logo.

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Can I lock my website or page with a password?

Yes you can. You can set the lock function in Settings - Extended - Lock.

You or other visitors will be able to visit your website or page after entering a password.

This function is not available in the free program.

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Can I rearrange pages and sections?

Yes you can. To rearrange your pages and sections go to Settings - Design - Menu.

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I have a business and I want to create a company website. What program is suitable for me?

Please select the Commercial program that costs 105 Kc per year, taxes not included. (Viz. price list)

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